After sale service

Here at Biome we strive to ensure the customer is satisfied. From sale to install and beyond, our team of engineers and parts staff will be at hand to help with any issues and problems you may have. With a large stock of spare parts for a number of our machines, we are ready for any break down no matter how big or small.

All our machines are sold with a 12 month warranty, this means regardless of the problem how big or small, we are here to fix it.


Education is extremely important and is critical to ensure that the machines we supply are best used.  At Biome we believe in educating and training our customers about the products they buy from us as we believe a well trained person is an asset to your company. We offer training on how to operate and maintain the machines to both use them optimally and to maximize their productive life.


We provide consultancy support to new entrepreneur and experienced businesses who want to start their own business.